Globacom has launched a new service called “Glo Multi Recharge String” that would afford its subscribers easy access to its services. The new platform provides subscribers with a 3-in-1 option of using recharge pin or airtime to achieve voice, data or international call services without the hassle of usual dialing from code to code to enjoy the service.
According to Mr. Bisi Koleosho, Coordinator, Glo World Pan Nigeria, the new Glo Multi Recharge String enables subscribers to dial straight to the service of their choice using the direct service code on the string.
“The existing method of using Glo services, where customers are required to first load airtime and then buy data bundles or dial code for International Direct Dialing (IDD), but with this new service, the subscribers only need to dial *123*pin# for regular calls, *223*pin# for data and *323*pin# for IDD services.”
He noted that new Glo Multi Recharge String was born out of a series of consumer research carried out by the operator on the need to further simplify customers’ access to services.
“It was discovered that customers have a lot of things occupying their minds which makes it difficult for them to sometimes memorise all the codes for accessing specific services. This, therefore, led Glo to come up with this multiple strings recharge platform. However, the former recharging code on Glo network is still valid for customers who may wish to continue with the existing option of achieving the task,” he said.
Under the new recharge, customers who want to directly top up and add to their main balance by dialing *123*PIN# can do so, while those interested in directly buying a data bundle without cramming codes dial *223*PIN#. Similarly, subscribers wishing to load IDD packs should dial *323*PIN#.